OUR PRIVACY POLICY

Privacy Policy

Heritage Grass Fed Beef, a family farm based in Nebraska, operates this website and online store, including all related content, features, tools, products, and services (the “Services”). Our website is built on [WordPress and WooCommerce], which helps us provide the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, or contact us. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls how your personal information is collected, processed, and shared.

Please read it carefully. By using our Services, you confirm that you have read this policy and understand how your information is handled.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It doesn’t include information that is anonymous or de-identified. Depending on how you use our Services, where you live, and what the law allows, we may collect:

• Contact details: your name, billing and shipping addresses, phone number, and email address.
• Payment information: payment card details, transaction details, form of payment, and payment confirmation. Payments are handled by our payment processors, [Stripe / PayPal / other], and we don’t store your full card number on our own servers.
• Account information: your username, password, security questions, and preferences.
• Order information: the products you view, add to your cart or wishlist, purchase, cancel, or ask us about, including your past orders and your beef share selections and cut preferences.
• Communications with us: anything you send us, such as questions about shares, shipping, or an order.
• Device information: details about your device, browser, network connection, and IP address.
• Usage information: how and when you browse and use our website.

Where We Get Your Information

• Directly from you, when you create an account, place an order, fill out a form, or contact us.
• Automatically, from your device when you visit our website, through cookies and similar technologies.
• From our service providers, such as our website host, payment processors, and shipping carriers, who handle information on our behalf.
• From our partners or other third parties.

How We Use Your Information

• To provide and improve our Services. We use your information to process payments, fulfill your orders, prepare your beef according to your cut preferences, arrange shipping, handle any issues with your order, manage your account, remember your preferences, and make our website better.
• For marketing. With your permission where required, we may send you news, seasonal availability, and offers by email, text message, or mail, and show you ads for our products on our site or others based on your past purchases and activity.
• For security and fraud prevention. We use your information to verify accounts, keep payments and shopping secure, and detect and respond to fraud or other illegal or harmful activity. If you create an account, please keep your login details private and don’t share them with anyone.
• To communicate with you. We use your information to answer questions, give you customer support, and stay in touch about your orders.
• For legal reasons. We may use your information to follow the law, respond to valid legal requests from authorities, handle legal disputes, and enforce our terms and policies.

How We Share Your Information

We only share your personal information when there’s a legitimate reason to, and as described in this policy:

• With service providers who help us run our business, such as website hosting, payment processing, analytics, customer support, cloud storage, and fulfillment and shipping carriers.
• With marketing partners who help us advertise to you. They use your information under their own privacy notices. Depending on where you live, you may have the right to opt out of targeted advertising based on your online activity across websites. [Add your opt-out link or instructions here.]
• When you ask us to, for example, when we share your address with a carrier to deliver your beef, or when you use social media features or login tools on our site.
• With affiliated businesses, if we have any.
• For legal and business reasons, such as a merger or sale of our business, responding to subpoenas or other lawful requests, enforcing our terms, or protecting our Services, our rights, and the rights of our customers and others.

Contact Us

Questions about this Privacy Policy, or want to ask about your information? Reach out to us:

Heritage Grass Fed Beef
Email: [your email address]
Phone: [your number]
Address: [your farm or business address]